Dispatch AI

Dispatch AI requires a Sonoran CAD community ID, API key, and server ID.

The community ID and API key are located in the Admin panel > Advanced > In-Game Integration > Web API.

The server ID can be found in the Admin panel > Customization > Servers. The default server ID is 1.

In the radio Customization panel > Info > Select a server (or create one) and click on the Sonoran CAD icon. This will open a popup modal to enter in your CAD's community ID, API key, and server ID.

The AI has a set of tools it can use to take action in the CAD and on the radio—such as running lookups, creating calls, or updating statuses.

Radio traffic varies by community. One agency might say, “show me out on traffic with a blue sedan,” while another says, “create a traffic stop call with a blue sedan.”

Prompt phrase customization lets you train the AI to map your agency’s specific radio language to the correct system actions, so it responds appropriately to local lingo.

Keep your phrases short and direct. Adding too many phrases can eventually overload the AI's context window.

When pressing your push-to-talk key, a local AI listens to your microphone feed for the customizable wake word. By default, this is Dispatch.

Users can customize their wake word by pressing the microphone button and speaking their custom wake word.

Communities can also customize the default wake word for all users.

Prompting the AI

In order to reduce false triggers and conserve local resources, the AI will only listen to the first five seconds of your transmission. This amount can be modified in the Advanced tab of the Audio settings.

Example

If your wake word is Dispatch, then your transmissions to the AI would be as follows:

<wake word>, <optional: my unit number>, <action to do> Dispatch, A-10, mark me as available. Dispatch, A-10, run a lookup on the license plate ABC123

FiveM users can also set a manual keybind in the settings. Pressing this keybind will enable the AI (same as the wake word) for your transmission.

Dispatch, A-10, mark my status as available. Dispatch, A-10, set my status to 10-8.

The AI agent will update your status in the CAD to the stated, customizable status code.

Dispatch, A-10, run a lookup on the plate ABC123. Dispatch, A-10, do a record check on first name John last name Doe.

The AI agent will perform the lookup, send the results to your CAD, and notify you of brief details.

Create Call

The AI can create a call and assign your unit. If your unit has a location, it will be automatically applied to the call unless otherwise specified. If a license plate is provided, it will automatically run a plate lookup and send the results to your CAD.

Dispatch, A-10, show me out on traffic with a blue four-door sedan. License plate ABC123.

Attach to Call

The AI can attach your unit to an existing call by mentioning the call ID, location, postal, title, etc.

Dispatch, A-10, attach me to the robbery in progress call.

Call Notes

The AI can add a note to your active dispatch call for other units to see.

Dispatch, A-10, add a note on the call that I am arriving on-scene now, it's a white vehicle.

Detach from Call

The AI can lookup your current dispatch call and remove you from it.

Dispatch, A-10, clear my call.

Close Call

The AI can lookup and close your current dispatch call. Dispatch, A-10, close my call.

Dispatch, A-10, toggle my panic status.

The AI agent will enable or disable your panic status.

The AI can draw an in-game GPS route to a postal code on the map.

Raw Postal:

Dispatch, A-10, route me to postal 123. Dispatch, A-10, directions to postal 123.

Postal on a Dispatch Call

The AI can find an active dispatch call based on the ID, location, title, etc. Dispatch, A-10, route me to call 123. Dispatch, A-10, route me to the traffic stop call.

The AI will route you to the coordinates of another active unit by providing their unit name, number, etc.

Dispatch, A-10, route me unit B-11. Dispatch, A-10, directions to unit J. Doe.

The AI's reply volume can be changed in the settings menu.

By default, users hear AI replies directed to anyone in their primary or scanned channel. The radio setting allows you to switch from hearing AI replies for all users to hearing only replies addressed to you.