> For the complete documentation index, see [llms.txt](https://docs.sonoransoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sonoransoftware.com/bot/tutorials/sonoran-cms-integration/promotion-flows.md).

# Promotion Flows

## Triggering a Promotion Flow

You can trigger a Sonoran CMS [promotion flow](https://docs.sonoransoftware.com/cms/tutorials/user-management/rank-promotions) via the following commands

* `/promote` 
* `/demote` 

These commands can be used to trigger specific rank changes you have prior configured on Sonoran CMS. You can select up to 5 users at a time to trigger this flow on. 

<figure><img src="/files/eHFMmkOfkOZC3TApNkbJ" alt=""><figcaption><p>Sonoran Bot - Select up to 5 users</p></figcaption></figure>

Flow names are based on the ranks they add/ remove. You can type to begin searching for a specific flow you are looking for as shown below:

<figure><img src="/files/toCatpkwzu31bDNHWlbi" alt=""><figcaption><p>Sonoran Bot - Searching for specific promotion flows</p></figcaption></figure>

Upon successfully running a flow the users ranks will be updated in Sonoran CMS.

<div align="center" data-full-width="true"><figure><img src="/files/m4vOlpKQVcXX0mJdgRE6" alt=""><figcaption><p>Sonoran CMS - Rank updated</p></figcaption></figure> <figure><img src="https://cdn.discordapp.com/attachments/1067667756188696626/1435410810389139587/image.png?ex=690bddfd&#x26;is=690a8c7d&#x26;hm=fcd9cb51af2c425068caa24665004cb21106a2f96fe080ad7e50d3e317fd079e&#x26;" alt=""><figcaption><p>SonoranBot - Promotion Flow sucessful message</p></figcaption></figure></div>


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