# Promotion Flows

## Triggering a Promotion Flow

You can trigger a Sonoran CMS [promotion flow](https://docs.sonoransoftware.com/cms/tutorials/user-management/rank-promotions) via the following commands

* `/promote` 
* `/demote` 

These commands can be used to trigger specific rank changes you have prior configured on Sonoran CMS. You can select up to 5 users at a time to trigger this flow on. 

<figure><img src="https://986342217-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgJnyZgUQPWpA5p9njAAR%2Fuploads%2F5ncypa6rimzJnpqA6pr2%2Fimage.png?alt=media&#x26;token=7ba1f95d-8b6a-4e8c-9cb8-89b2183d6509" alt=""><figcaption><p>SonoranBot - Select up to 5 users</p></figcaption></figure>

Flow names are based on the ranks they add/ remove. You can type to begin searching for a specific flow you are looking for as shown below:

<figure><img src="https://986342217-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgJnyZgUQPWpA5p9njAAR%2Fuploads%2FLMpvea95D6l2jU8Ov9le%2Fimage.png?alt=media&#x26;token=83e99026-8f36-4060-bea8-fe56c21aa8f0" alt=""><figcaption><p>SonoranBot - Searching for specific promotion flows</p></figcaption></figure>

Upon successfully running a flow the users ranks will be updated in Sonoran CMS.

<div align="center" data-full-width="true"><figure><img src="https://986342217-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgJnyZgUQPWpA5p9njAAR%2Fuploads%2FilnJtN0u7iPtjXaw7X0k%2Fimage.png?alt=media&#x26;token=4c3f76b9-fced-416f-b84d-2a80167aa1dd" alt=""><figcaption><p>SonoranCMS - Rank updated</p></figcaption></figure> <figure><img src="https://cdn.discordapp.com/attachments/1067667756188696626/1435410810389139587/image.png?ex=690bddfd&#x26;is=690a8c7d&#x26;hm=fcd9cb51af2c425068caa24665004cb21106a2f96fe080ad7e50d3e317fd079e&#x26;" alt=""><figcaption><p>SonoranBot - Promotion Flow sucessful message</p></figcaption></figure></div>