Rank Promotions

Configure rank promotion flows for your community members.

What are Promotions?

Promotion flows let you easily promote or demote members within your community.

For example, a user with the Rookie rank can be promoted to Member, or an Administrator can be demoted to Moderator.

Creating Promotion Flows

Flow Information and Ranks

1. Access the Promotions Panel

In the Promotions panel, select Promotion Flows to view, add, edit, or remove existing promotion flows.

1. Configure Promotion Ranks

Use the Promote From and Promote To fields to label the flow. Example: Promote from Moderator to Admin.

Configure Rank Changes

• In the Ranks to Add section, select Admin.

• In the Ranks to Remove section, select Moderator.

1. Run the Promotion Flow

When executed, this flow will add the Admin rank and remove the Moderator rank, effectively promoting the user.

Flow Actions

When a promotion flow is ran, you can also run automated actions like a Discord webhook, push notification, and more.

Multi-Flow Actions

Multi-Flow Actions

Communities can also define general actions that trigger when any one or more promotional flows are executed. This allows, for example, a single community announcement that summarizes all users included and all promotions applied.

Running Promotion Flows

Via CMS

In the Run Promotions panel, select the user(s), choose the promotion flow, and specify whether to promote or demote.

Use the green “+” icon to add additional rows, allowing you to run multiple promotional flows simultaneously.

Via Discord Command

Communities can run promotional flows right from a Discord command!

Permissions

To allow others to manage Promotion Flows on your behalf, you can assign the following permissions.

• Create/Edit/Remove Promotion Flows

  • Modify Departments

• Trigger Promotion Flows

  • Change Permissions

• Trigger promotion flows that include ranks above the triggering user’s permission level.

  • Change Higher Permission