# Request Discord Role

## Available Roles

### Customer Role

The `Customer` role grants users access to the `#customer-lobby` channel in our [Discord](https://discord.sonoransoftware.com/).

#### 1. Retrieve your Subscription ID

In the billing portaltal, copy the subscription ID from the "Active Subscriptions" table:

![Sonoran CAD's Payment Center](/files/-MAu2nOyni3_Ql2oBFkk)

#### 2. Retrieve your Discord Tag

In Discord, click your username to copy your Discord tag.

![Copy Discord Tag](/files/-MAu3ICGdrxuFtv4iQB3)

#### 3. Enter your Information

On our [support website](https://support.sonoransoftware.com), select the "Discord Role" button and paste in your information.

![Sonoran Support - Request Discord Role](/files/-MF3jLixerkJuh-trhol)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.sonoransoftware.com/cad/pricing/faq/request-discord-role.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.