# Request Discord Role

## Available Roles

### Customer Role

The `Customer` role grants users access to the `#customer-lobby` channel in our [Discord](https://discord.sonoransoftware.com/).

#### 1. Retrieve your Subscription ID

In the billing portaltal, copy the subscription ID from the "Active Subscriptions" table:

![Sonoran CAD's Payment Center](https://232668649-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4pGN81fb4R6zFhodcu%2F-MAu1HArQK0m5w3rAa-6%2F-MAu2nOyni3_Ql2oBFkk%2Fimage.png?alt=media\&token=5275abd8-2c4b-48c0-a694-08901448af3d)

#### 2. Retrieve your Discord Tag

In Discord, click your username to copy your Discord tag.

![Copy Discord Tag](https://232668649-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4pGN81fb4R6zFhodcu%2F-MAu1HArQK0m5w3rAa-6%2F-MAu3ICGdrxuFtv4iQB3%2Fimage.png?alt=media\&token=1ad81e68-2024-4232-9624-51f4c38ce6e4)

#### 3. Enter your Information

On our [support website](https://support.sonoransoftware.com), select the "Discord Role" button and paste in your information.

![Sonoran Support - Request Discord Role](https://232668649-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4pGN81fb4R6zFhodcu%2F-MF3g3dU1pe9053zhN3b%2F-MF3jLixerkJuh-trhol%2Fimage.png?alt=media\&token=b64667e9-e4b1-4e62-9081-14fd6d8f1843)