Rate Limits - Sonoran Software Documentation

The documented ceilings below are intentionally a little lower than the live gateway limits so normal integration bursts still have a safety buffer. All limits are enforced per credential.

General

Endpoint	Safe Limit
Get Community	`13 requests/min`
Get Sub Version	`13 requests/min`
Lookup Community	`13 requests/min`
Get Departments	`13 requests/min`
Get Profile Fields	`13 requests/min`
Get Clock In Types	`13 requests/min`
Get Custom Log Types	`13 requests/min`
Get Promotion Flows	`13 requests/min`
Trigger Promotion Flows	`13 requests/min`
Undo Rank Change	`13 requests/min`
Create Short URL	`13 requests/min`

Accounts

Endpoint	Safe Limit
Get Accounts	`22 requests/min`
Search Accounts	`27 requests/min`
Get Account	`27 requests/min`
Get Account Ranks	`27 requests/min`
Get Account Identifiers	`22 requests/min`
Register Identifiers	`22 requests/min`
Set Account Name	`22 requests/min`
Set Account Ranks	`22 requests/min`
Edit Profile Fields	`22 requests/min`
Clock Account	`22 requests/min`
Get Current Clock In	`27 requests/min`
Get Latest Activity	`27 requests/min`
Force Sync	`27 requests/min`

Servers

Endpoint	Safe Limit
Get Servers	`13 requests/min`
Set Servers	`9 requests/min`
Add Servers	`9 requests/min`
Get ACE Config	`27 requests/min`
Set ACE Config	`18 requests/min`
Set Server Type	`18 requests/min`
Verify Whitelist	`27 requests/min`
Full Whitelist	`13 requests/min`
Activity Tracker	`27 requests/min`
Activity Tracker Server Start	`27 requests/min`

Events

Endpoint	Safe Limit
RSVP	`27 requests/min`

Forms

Endpoint	Safe Limit
Change Form Stage	`27 requests/min`
Get Template Submissions	`13 requests/min`
Get Form Lock Status	`27 requests/min`
Set Form Lock Status	`18 requests/min`
Get Submission	`27 requests/min`

Rosters

Endpoint	Safe Limit
Get Roster Contents	`9 requests/min`

Disciplinary

Endpoint	Safe Limit
Get Member Points	`27 requests/min`
Get Member Records	`27 requests/min`
Add Member Record	`18 requests/min`
Update Member Record Points	`18 requests/min`
Update Member Record Reason	`18 requests/min`
Update Member Record Status	`18 requests/min`

ERLC

Endpoint	Safe Limit
Get Online Players	`27 requests/min`
Get Player Queue	`27 requests/min`
Add ERLC Record	`18 requests/min`
Execute Command	`18 requests/min`
Lock Team	`18 requests/min`
Unlock Team	`18 requests/min`

Sessions

Endpoint	Safe Limit
Get Current Session	`27 requests/min`
Start Session	`27 requests/min`
Stop Session	`27 requests/min`
Cancel Session	`9 requests/min`