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You may need to manually clear your Sonoran CAD desktop application’s cache for troubleshooting steps. The guide below will walk you through the process.

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  1. Open Your AppData Folder

In the window search bar type run and open the run application.
Enter appdata then hit Ok
 Windows - Run AppData

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  1. Delete the Cache Folder

Navigate to Roaming > Sonoran CAD and delete the Cache, Local Storage, and Session Storage folders. Desktop App - Cache Folders