Troubleshooting

CMS Not Loading (ESET Antivirus)

In certain cases, antivirus programs such as ESET are known to block connections to the CMS. To add CMS to ESET's allow list, please follow the following instructions:

1. Open ESET program on your computer

2. Press the F5 key to open Advanced setup.

3. Click Web access protection. Expand URL list management and click Edit next to Address list

4. Select List of allowed addresses and click Edit

5. Click Add in the Edit list window. Paste *sonorancms.com* in the respective field, click OK → OK to save your changes, and exit the Advanced setup window.

   • If using CAD, also add *.sonorancad.com*

For more information, see here.