Your community ID lets users join your community manually. You can also copy your free community URL from Administration > Customization > Custom Domain and share it so users join automatically when they log in. See Custom Domain & Vanity URLs for details.The ID can be found in the account menu dropdown once inside of a community.
While requesting support from an official Sonoran team member (via our support portal), you may be asked to authenticate your community’s ownership.
Your community’s ownership authentication code can only be retrieved from your CAD owner.
This code is used in support tickets to confirm that you are the registered owner of the community. NEVER give this code out to anyone that is not a member of the Sonoran support team!
In the admin page, navigate to Advanced > Authenticate
Press the “Request Code” button
Your ownership authentication code will be displayed on the screen
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