> For the complete documentation index, see [llms.txt](https://docs.sonoransoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sonoransoftware.com/cad/tutorials/records-management/pdf-records.md).

# PDF Records

{% hint style="info" %}
PDF records are not included with the free version.\
For more information, see our [pricing](/cad/pricing/faq.md) or view how to check your community [limits](/cad/tutorials/getting-started/view-your-limits.md).
{% endhint %}

{% hint style="warning" %}
Having trouble opening the PDF in the web version?

Your Ad-Blocker may be preventing the PDF from opening in a new window. Disable your Ad-Blocker on our website to prevent this issue.
{% endhint %}

<figure><img src="/files/DHqerEHMsiSip3mBFUT1" alt=""><figcaption></figcaption></figure>

### Records

To download a PDF copy of a criminal or civilian record, select the PDF button in the bottom action bar.

![PDF print options are shown at the bottom of the record viewer](/files/-M5GcaPOMApTvWVsVM1S)

![PDF records are generated and can be saved](/files/-M5GcndBi0-goAOEMzO_)

### Call Logs

Prior call logs can also be printed to a PDF record.

1. Navigate to the "Active Calls" window
2. Select the "Call History" tab
3. Click the call and select "Print Call"

![The "Call History" tab's PDF print option is displayed for all users](/files/-M5GdyJb_jHiOQ0nGaIT)

![Call logs are formatted and printed to a PDF as shown](/files/-M5GeCfO281YfT-ITxRX)


---

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