# PDF Records

{% hint style="info" %}
PDF records are not included with the free version.\
For more information, see our [pricing](/cad/pricing/faq.md) or view how to check your community [limits](/cad/tutorials/getting-started/view-your-limits.md).
{% endhint %}

{% hint style="warning" %}
Having trouble opening the PDF in the web version?

Your Ad-Blocker may be preventing the PDF from opening in a new window. Disable your Ad-Blocker on our website to prevent this issue.
{% endhint %}

<figure><img src="/files/DHqerEHMsiSip3mBFUT1" alt=""><figcaption></figcaption></figure>

### Records

To download a PDF copy of a criminal or civilian record, select the PDF button in the bottom action bar.

![PDF print options are shown at the bottom of the record viewer](/files/-M5GcaPOMApTvWVsVM1S)

![PDF records are generated and can be saved](/files/-M5GcndBi0-goAOEMzO_)

### Call Logs

Prior call logs can also be printed to a PDF record.

1. Navigate to the "Active Calls" window
2. Select the "Call History" tab
3. Click the call and select "Print Call"

![The "Call History" tab's PDF print option is displayed for all users](/files/-M5GdyJb_jHiOQ0nGaIT)

![Call logs are formatted and printed to a PDF as shown](/files/-M5GeCfO281YfT-ITxRX)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.sonoransoftware.com/cad/tutorials/records-management/pdf-records.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
