# PDF Records

{% hint style="info" %}
PDF records are not included with the free version.\
For more information, see our [pricing](https://docs.sonoransoftware.com/cad/pricing/faq) or view how to check your community [limits](https://docs.sonoransoftware.com/cad/tutorials/getting-started/view-your-limits).
{% endhint %}

{% hint style="warning" %}
Having trouble opening the PDF in the web version?

Your Ad-Blocker may be preventing the PDF from opening in a new window. Disable your Ad-Blocker on our website to prevent this issue.
{% endhint %}

<figure><img src="https://232668649-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4pGN81fb4R6zFhodcu%2Fuploads%2Fk7sBOS1f0wKvle8umZjv%2Fpdfrecords.png?alt=media&#x26;token=6c9161ff-9455-4b58-a215-2e8bd7f0003e" alt=""><figcaption></figcaption></figure>

### Records

To download a PDF copy of a criminal or civilian record, select the PDF button in the bottom action bar.

![PDF print options are shown at the bottom of the record viewer](https://232668649-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4pGN81fb4R6zFhodcu%2F-M5GbhtQNU_eiYaDGtT6%2F-M5GcaPOMApTvWVsVM1S%2FScreen%20Shot%202020-04-19%20at%201.50.25%20AM.png?alt=media\&token=d726433b-bf63-4776-b483-2ea6c3a29160)

![PDF records are generated and can be saved](https://232668649-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4pGN81fb4R6zFhodcu%2F-M5GbhtQNU_eiYaDGtT6%2F-M5GcndBi0-goAOEMzO_%2FScreen%20Shot%202020-04-19%20at%201.51.53%20AM.png?alt=media\&token=f1c47cf6-484a-4fe4-85ac-6f95428c93b7)

### Call Logs

Prior call logs can also be printed to a PDF record.

1. Navigate to the "Active Calls" window
2. Select the "Call History" tab
3. Click the call and select "Print Call"

![The "Call History" tab's PDF print option is displayed for all users](https://232668649-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4pGN81fb4R6zFhodcu%2F-M5GbhtQNU_eiYaDGtT6%2F-M5GdyJb_jHiOQ0nGaIT%2FScreen%20Shot%202020-04-19%20at%201.56.11%20AM.png?alt=media\&token=caae6921-3785-4f8a-bf9b-1cb1883bad2f)

![Call logs are formatted and printed to a PDF as shown](https://232668649-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4pGN81fb4R6zFhodcu%2F-M5GbhtQNU_eiYaDGtT6%2F-M5GeCfO281YfT-ITxRX%2FScreen%20Shot%202020-04-19%20at%201.58.03%20AM.png?alt=media\&token=e34e13e4-a725-4df8-9c65-75b20c4c9275)