# Record Lookups

## Getting Started

From the start menu select `Record Management` > `Lookup` to open a new lookup window.\
You can also [minimize and pin this window type](https://docs.sonoransoftware.com/cad/customization/customizing-your-layout#7-tab-system) to your taskbar for faster access.

![Sonoran CAD - New Lookup](https://232668649-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4pGN81fb4R6zFhodcu%2F-Mhg-CqOp0ttcM4dLVbf%2F-Mhg-RYyhvi1nj6vX469%2Fimage.png?alt=media\&token=abd2831a-f49a-42c7-9dc6-178a4fb19307)

## Running a Search

The lookup window has tabs at the top to search via name, license plate, unit identifier, record ID, or one of your [custom lookup types](https://docs.sonoransoftware.com/cad/tutorials/customization/custom-search-types).

### Partial vs Exact Lookups

The lookup window allows you to toggle the search to return only exact matches, or partial matches.

#### Example: Partial Search

Running partial lookup on `John Anderson` will return results for `John Anderson` and `John Handerson`.

Running an exact lookup on `John Anderson` will only return results for `John Anderson` as `Handerson` is not an exact last name match.

### Record Type Filters

Click on the filter button just above the results tab to expand the filters section.

Here, you can toggle on/off exactly what record types to search for.

![](https://232668649-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4pGN81fb4R6zFhodcu%2F-Mhg-CqOp0ttcM4dLVbf%2F-Mhg1E9g3e372-m70KCs%2Fimage.png?alt=media\&token=97d4011a-297e-40d9-9b17-8d707324f40d)

### Send Lookup to Units

Anyone on the Dispatcher page, or in self-dispatch mode has the option to send the lookup results to other units. Performing this action will have all record results sent to their CAD.

#### Shortcut and Drag-and-Drop

You can click on any active unit and select `Lookup` to open a new lookup window with this unit added, or have it added to any existing lookup windows.

Additionally, units and unit groups can be dragged-and-dropped directly to the lookup window.

![Sonoran CAD - Send Lookup to Unit(s)](https://232668649-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4pGN81fb4R6zFhodcu%2F-Mhg2Jsn9nkmjb4KciqC%2F-Mhg2ZGYS_NiNdKmk8sE%2Fsendlookup.gif?alt=media\&token=5a35a446-12a1-4e15-affe-f95897bee766)

#### Manual Search and Selection

Next to the search button, you can click on the `Send to Unit(s)` button to toggle this mode on.

Using the dropdown, you can type to filter active units or select them from the list directly.

![Sonoran CAD - Send Lookup to Unit(s)](https://232668649-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M4pGN81fb4R6zFhodcu%2F-Mhg2hE77IHLPy_eAG2w%2F-Mhg46KDZ4kIw67i6iYH%2Fsendlookup.gif?alt=media\&token=34533881-863a-4a59-a2a4-c558e5c742f1)

### Copy Record Links

Records can be [linked to other records](https://docs.sonoransoftware.com/cad/customization/creating-custom-record-and-report-types#linked-records) via the `Linked Records` custom section, or [added to dispatch call notes](https://docs.sonoransoftware.com/cad/dispatching/creating-a-call#note-links).

Press the link icon in the top left to copy the record to your clipboard.

<figure><img src="https://232668649-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M4pGN81fb4R6zFhodcu%2Fuploads%2FQNEoxTIRhcG0LPSzLQGI%2Fimage.png?alt=media&#x26;token=06c47097-bcf8-404a-8609-c858b4556e35" alt=""><figcaption><p>Sonoran CAD - Copy Record Link</p></figcaption></figure>

### Lookup from Plate Lock

Our [Wraith radar plugin](https://docs.sonoransoftware.com/cad/tutorials/records-management/broken-reference) allows you to lock your plate reader in-game and have the lookup automatically ran in your CAD.

### Voice Commands

Lookups can also be ran via a search [voice command](https://docs.sonoransoftware.com/cad/tutorials/other-features/voice-commands).

### PDF Printing

Any record results returned can be opened and printed to [PDF](https://docs.sonoransoftware.com/cad/tutorials/records-management/pdf-records).

##
