> For the complete documentation index, see [llms.txt](https://docs.sonoransoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sonoransoftware.com/cad/tutorials/dispatching/chat.md).

# Chat

## CAD Chat

The Sonoran CAD chat system allows units to send text messages to eachother, or in groups. Messages can also contain links to custom records.

## Using CAD Chat

### Opening the Chat

The **Chat** window can be found under the **Taskbar** > **Unit Management** > **Chat**

Additionally, it can be found by searching for **Chat** in the taskbar search.

<figure><img src="/files/fspp1NYiKs3UZeqEIo4X" alt="" width="201"><figcaption></figcaption></figure>

### Creating a Chat

Select the green **Plus** button to create a new chat.

In the **Recipients** drop-down, type to filter for user options. Individual units can be selected, entire departments, specific dispatch calls, or even all online units.

Once you enter a message and press **send** the chat room is created.

<figure><img src="/files/hkyx8buYZeTDzach8dEi" alt="" width="375"><figcaption></figcaption></figure>

### Attachments

Just like dispatch call notes, chat messages can contain records to be quickly referenced and opened.

On a record window, select the **copy** button at the top left. Then, in the chat window, select the blue **paste attachment** button.

Once sent, units can click on the attachment to open the record.

<div><figure><img src="/files/iFexocS8HSEhmv9eI8EC" alt=""><figcaption></figcaption></figure> <figure><img src="/files/miOX1s9mQrOhk1WUPhE6" alt=""><figcaption></figcaption></figure></div>

### Text-to-Speech

Users can optionally toggle on text-to-speech, which will read out incoming messages.

Text-to-speech voice can be customized in the **settings** panel.

<figure><img src="/files/6DJbZ4xmSWpwKxXLg9HV" alt=""><figcaption></figcaption></figure>

### Data Retention

Currently, chat messages are temporary and stored locally on the client and are wiped on refresh. Messages are not stored or persisted in any database.


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