Chat
Communicate with other units and send record attachments via chat.
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Communicate with other units and send record attachments via chat.
The Sonoran CAD chat system allows units to send text messages to eachother, or in groups. Messages can also contain links to custom records.
The Chat window can be found under the Taskbar > Unit Management > Chat
Additionally, it can be found by searching for Chat in the taskbar search.

Select the green Plus button to create a new chat.
In the Recipients drop-down, type to filter for user options. Individual units can be selected, entire departments, specific dispatch calls, or even all online units.
Once you enter a message and press send the chat room is created.

Just like dispatch call notes, chat messages can contain records to be quickly referenced and opened.
On a record window, select the copy button at the top left. Then, in the chat window, select the blue paste attachment button.
Once sent, units can click on the attachment to open the record.


Users can optionally toggle on text-to-speech, which will read out incoming messages.
Text-to-speech voice can be customized in the settings panel.

Currently, chat messages are temporary and stored locally on the client and are wiped on refresh. Messages are not stored or persisted in any database.
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