# Emergency Calls

## Emergency Calling In-Game Players are able to make an emergency call in FiveM with `/radio 911`. This will place them in a call on the Dispatch Panel waiting for a dispatcher.

## Answering the Emergency Call You can join and listen to an emergency call using the microphone and headphone buttons, just like any other channel in Sonoran Radio. The buttons will highlight green and red respectively when enabled {% hint style="info" %} Mic clicks are disabled in emergency channels {% endhint %}

## Ending the Emergency Call Dispatchers can end an emergency call with the red "End Call" button, and in-game players can end it by using `/radio 911` again.

## Redial the Caller In some cases, the caller may hang up or dispatch needs to call them back for more information. Once the call has ended, a `Re-dial {user}` option will appear. Click the green call button to re-dial.

## Customize The Emergency Number & Banner By [editing the config file](https://docs.sonoransoftware.com/radio/getting-started/installing-the-in-game-resource#updates) you can customize the following options: 1. Customize `911` to any other number or word by editing the `emergencyCommand` property. 2. Hide the user's emergency call banner by setting `showEmergencyCallHelp` to `false`. ## Integrated Phone Scripts Sonoran Radio also integrates with popular FiveM phone scripts like LB Phone! {% content-ref url="../../integrations/fivem-phone-scripts" %} [fivem-phone-scripts](https://docs.sonoransoftware.com/radio/tutorials/integrations/fivem-phone-scripts) {% endcontent-ref %} ## Developer Documentation Third-party scripts, such as a phone system, can also programmatically start and end emergency calls. {% content-ref url="../../../developer-documentation/developer-documentation/resource-events" %} [resource-events](https://docs.sonoransoftware.com/radio/developer-documentation/developer-documentation/resource-events) {% endcontent-ref %}