Calls

Understand emergency and dispatch call sources, filtering, fields, assignments, pagination, and privacy.

Sonoran Station Displays provides two call pages because SonoranCADFiveM exposes two separate caches.

Emergency Calls

Source:

exports["sonorancad"]:GetEmergencyCache()

Emergency entries are normalized as EMERGENCY_CALL while they remain in the cache. The default title is Emergency Call when isEmergency is true, otherwise Incoming Call. Default priority is 1 for an emergency and 0 for another incoming call.

The production Emergency Calls renderer using controlled sample data.

Dispatch Calls

Source:

exports["sonorancad"]:GetCallCache()

Dispatch entries are normalized as DISPATCH_CALL. Status 2 (CLOSED) is removed from the display cache. Default title is Dispatch Call.

The production Dispatch Calls renderer using controlled sample data.

Normalized fields

The adapter can normalize:

• Call ID, kind, title, and code
• Numeric priority
• Status
• Address/location and postal
• Description
• Assigned unit IDs and callsigns
• Emergency caller text when enabled
• World coordinates from metaData
• Created/updated values
• Service classification

Visible call cards

Version 1.0.0 renders:

• Priority badge when VisibleCallFields.priority = true
• Call code when present
• Title
• Address and appended postal when VisibleCallFields.address = true
• Description when VisibleCallFields.description = true
• Assigned callsigns or AWAITING ASSIGNMENT when VisibleCallFields.assignedUnits = true

Titles and assigned-unit lines truncate with an ellipsis. Descriptions are clipped to a fixed two-line-height area.

Current renderer limitations:

• Status is normalized and sent but is not displayed.
• VisibleCallFields.postal is not an independent switch; postal follows the address block.
• Caller text is not rendered even if normalization is enabled.

These are implementation limitations, not hidden fields elsewhere in the customer UI.

Keep VisibleCallFields.caller = false.

Service filtering

A call is classified from its assigned normalized units.

Assignment	Call service
LEO only	LEO
Fire/EMS only	FIRE_EMS
Both	BOTH
None or only unclassified units	OTHER

Filtering:

• LEO displays show LEO and BOTH.
• Fire/EMS displays show FIRE_EMS and BOTH.
• Both displays show every call, including OTHER.
• Optional fallback settings can show OTHER on a single-service display.

The resource does not infer service from call titles or department text.

Priorities and sorting

Priority is a number and receives a priority-<number> CSS class. The shipped renderer does not reorder calls. Calls retain the normalized cache iteration order; do not depend on priority or creation-time sorting.

Pagination and maximum calls

The default maximum is eight call cards and the allowed per-display range is 2–30. Large lists automatically move to the next list page every 10 seconds.

Stale calls and removal

Version 1.0.0 does not age out or visually mark individual calls by timestamp.

• Dispatch calls disappear when closed or removed from GetCallCache().
• Emergency calls disappear when removed from GetEmergencyCache().
• Cache deltas remove the client entry.
• A failed cache call changes the connection to disconnected.

Calls without coordinates

A call without usable X/Y values still appears on the corresponding call page. It does not receive a Live Map marker.

Sensitive information

The board is an in-world display and viewing is public. Review all configured fields before enabling a page on displays accessible to players.

Recommended public-facing configuration:

Config.VisibleCallFields = {
    priority = true,
    status = true,
    address = true,
    postal = true,
    description = true,
    assignedUnits = true,
    caller = false
}

Disable description or address if those values are inappropriate for the display's audience.