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Custom audio notifications are limited based upon your community’s version.
For more information, see our pricing or view how to check your community limits.

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Customizing your Audio Notifications

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  1. Access the Customization Menu

In the admin page, navigate to Customization > Customization > Notification Tones Sonoran CAD - Custom Audio Notifications

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  1. Customize the Audio Tones

Here, you can specify the audio file that will play for new dispatches, panic sounds, dispatch signals, and more.

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  1. Save

Don’t forget to press save!

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  1. Toggle On/Off Text-To-Speech (Optional)

Text-to-speech notifications are currently only available on the Chrome web version. You can toggle these on/off in the settings menu. Sonoran CAD - Toggle TTS

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Troubleshooting

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Text-To-Speech Cuts Out Game Audio

For some users, text-to-speech sounds may cut out in-game or other audio sources. This is because the selected voice may be a Windows or system based source. Simply change the selected TTS voice to a non-windows or system based source to resolve.

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Text-To-Speech Wrong Language

Text-to-speech voice and language options varry based on the user device or browser. If your text-to-speech notifications are in the wrong language (Ex: not English) use the following:

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OSX Web

  • Users report limited or incorrect languages when using Safari. Switch to Chrome for the best compatability.

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Windows Desktop

  • PC Settings > Time & Language > Speech
    • Install additional voice options