Custom Audio Notifications

Learn more about customizing the audio notifications for new dispatches, dispatch signals, and more!

Custom audio notifications are limited based upon your community's version. For more information, see our pricing or view how to check your community limits.

Customizing your Audio Notifications

1. Access the Customization Menu

In the admin page, navigate to Customization > Customization > Notification Tones

Sonoran CAD - Custom Audio Notifications

2. Customize the Audio Tones

Here, you can specify the audio file that will play for new dispatches, panic sounds, dispatch signals, and more.

3. Save

Don't forget to press save!

4. Toggle On/Off Text-To-Speech (Optional)

Text-to-speech notifications are currently only available on the Chrome web version. You can toggle these on/off in the settings menu.

Sonoran CAD - Toggle TTS

Troubleshooting

Text-To-Speech Cuts Out Game Audio

For some users, text-to-speech sounds may cut out in-game or other audio sources. This is because the selected voice may be a Windows or system based source.

Simply change the selected TTS voice to a non-windows or system based source to resolve.

Text-To-Speech Wrong Language

Text-to-speech voice and language options varry based on the user device or browser. If your text-to-speech notifications are in the wrong language (Ex: not English) use the following:

OSX Web

• Users report limited or incorrect languages when using Safari. Switch to Chrome for the best compatability.

Windows Desktop

• PC Settings > Time & Language > Speech

  • Install additional voice options