Dispatch Notify

Notify officers of incoming calls, allow them to attach to them, notify the caller, and route units via GPS in real-time to calls and the lead pursuit officer...all in one!

This submodule:

• Notifies officers of incoming calls
• Allows officers to attach to calls via command
• Automatically routes attached units to the postal code
• Unit GPS routing is updated whenever the dispatch postal is updated
• Allows the call postal and GPS routing to be automatically updated to the primary unit's location
• Notifies the civilian making the emergency call when an officer is en-route.

Activation Guide

1. Download and Install the Resource

This submodule is already enabled by default when installing the Sonoran CAD FiveM resource.

The locations submodule includes required logic to send location data and is already enabled by default. Keep this submodule enabled to maintain functionality.

The call commands submodule includes required logic to create emergency calls and is already enabled by default. Keep this submodule enabled to maintain functionality.

The postals submodule is optional and also enabled by default. Keep this submodule enabled if you wish to include postal code information with emergency calls.

2. Adjust the Configuration

The CAD display settings are stored inside of the /configuration/dispatchnotify_config.lua file.

3. Ensure Players are Linked

Ensure the players have already linked their CAD for this integration to work.

Configuration

Review the dispatchnotify_config.lua file to configure the submodule to behave how you like. The file is well documented. Please review all the settings!

Dispatch Notify no longer has its own per-submodule notification selector.

All user-facing FiveM notifications are now configured in /configuration/config.json with notificationSystem.

Supported values:

• auto
• ox_lib
• lation_ui
• pnotify
• chat

auto resolves in this order:

1. ox_lib
2. lation_ui
3. pnotify
4. chat

dispatchnotify_config.lua

Config Value	Description
enableUnitNotify	Enable incoming 911 call notifications
emergencyCallType	Specifies what emergency calls are displayed as. Some countries use different numbers (like 999)
civilCallType	Specifies non-emergency call types. If unused, set to blank ("")
dotCallType	Some communities use 511 for tow calls. Specify below, or set blank ("") to disable
respondCommandName	Command to respond to calls with
enableUnitResponse	Enable call responding (self-dispatching) If disabled, running commandName will return an error to the unit
dispatchDisablesSelfResponse	If a dispatcher is detected to be online, automatically disable the response command.
dispatchDisablesUnitNotify	If a dispatcher is detected to be online, automatically suppress incoming 911 call notifications to units.
enableUnitNotifyToggleCommand	Enable an in-game command to override unit 911 notifications
unitNotifyToggleCommand	In-game command to override unit 911 notifications
unitNotifyToggleAce	Ace permission allowed to use the command. Leave blank ("") to allow anyone to use the command
enableCallerNotify	Enable "units are on the way" notifications
notifyMessage	NotifyMessage: Message template to use when sending to the player You can use the following replacements: {officer} - officer name
incomingCallMessage	How should officers be notified of a new 911 call? Parameters: {location} - location of call (street + postal) {description} - description as given by civilian {caller} - caller's name {callId} - ID of the call so LEO can respond with /r911 {command} - The command to use
unitDutyMethod	How to detect if units are online? incad: units must be logged into the CAD permissions: units must have the "sonorancad.dispatchnotify" ACE permission (see docs) esxjob: requires esxsupport submodule, use jobs instead for on duty detection custom: Use custom function (defined below as unitDutyCustom)
esxJobsAllowed	What jobs should count as being on duty?
waypointType	Customise the title of a call made in the CAD postal: set gps to caller's postal (less accurate, more realistic) - REQUIRES CONFIGURED POSTAL SUBMODULE exact: set gps to caller's position (less realistic) none: disable waypointing
waypointFallbackEnabled	Fall back to postal if exact coordinates cannot be found (for self-generated calls)
callTitle	Type of waypoint to use when officer is attached Default: OFFICER RESPONSE
sendNotesToUnits	Enable "the sending of notes to units" notifications
notifyMessage	NotifyMessage: Message template to use when sending to the player You can use the following replacements: {callid} - The CAD Call ID {note} - The Note Added
enableAddNote	Enable "the adding of the notes" notifications
addNoteCommand	Command to add notes to a call with
enableAddPlate	Enable "the adding of plates that are locked" notifications - REQUIRES CONFIGURED WRAITHV2 SUBMODULE
addPlateCommand	Command to add plates to a call with

ACE Permissions

This submodule uses two separate, configurable ACE checks:

• sonorancad.dispatchnotify is the fixed node used when unitDutyMethod = "permissions"; it marks players with this ACE as on duty for notification logic. The shipped unitDutyMethod default is "incad", so this ACE mode is opt-in.
• sonorancad.dispatchnotify.toggle is the shipped default for unitNotifyToggleAce. When enableUnitNotifyToggleCommand is enabled (the default) and this value is not blank, it controls who may use the default /dn notify override. Set unitNotifyToggleAce to "" to allow anyone to use that override, or replace it with another ACE name.

For example, grant the nodes to the roles that need them:

add_ace group.sonoran_cad_units sonorancad.dispatchnotify allow
add_ace group.sonoran_cad_dispatch_admin sonorancad.dispatchnotify.toggle allow

The main /dn command is not itself registered as an ACE-restricted command; these nodes gate the duty-detection mode and the notification-toggle branch described above.

Commands

In-game commands can be used to

• /dn respond [id] Respond/Attach to the newly created dispatch call ID
• /dn notify [on/off/auto] - Toggle chat alerts on, off, or auto (using the configuration file's default)
• /dn note [text] Add a note to the current dispatch call
• /dn plate Adds your currently locked license plate number as a note from the Wraith ALPR submodule
• /dn gps Toggles on/off automatic GPS routing to the call's postal code

Dispatch Call Responding

1. Civilian Places a 911 Call

This call can be placed from the Civilian menu of the CAD, or via the /911 command in-game, supplied by the callcommands submodule.

2. Officer Attaches to the Call

The unit will see a notification message of the incoming call, complete with the command to run in order to attach.

Primary Unit Tracking (Pursuit)

Dispatch notify can also be used to track the primary unit on a call. This will automatically update the postal code on the dispatch call to the primary unit's current location. This is highly useful for pursuits, where additional units need to catch up and join the chase.

1. Toggle Unit Tracking for the Primary Unit

Dispatchers (or self-dispatch) can set the primary unit to any unit currently attached to the call. The slider next to the Primary Unit box will toggle tracking mode. When enabled, the postal will automatically update based on the primary unit's location and be sent to all attached units.

Troubleshooting

• No notifications for 911 calls

  • Units must be logged into the CAD (by default) or meeting the requirements depending on how the submodule is configured.
  • Verify /configuration/config.json has the correct notificationSystem value.
  • If notificationSystem is auto, Sonoran CAD will use ox_lib, then lation_ui, then pnotify, then chat.
• Units do not automatically attach to calls

  • Ensure the players have already linked their CAD for this integration to work.
• Caller is not notified when units attach to the call

  • If the caller ever leaves the server and rejoins, this feature does not work.
  • If dispatch created the call within the CAD, there is no way to notify a caller.
  • Ensure you are not overriding the 911 command (default /911) with another resource.